/* PRO6 V29 Persistent Member Ticket */
.pro6-pt-v29,.pro6-pta-v29{max-width:1660px;margin:0 auto;padding:24px 28px 80px}
.pro6-pt-hero-v29,.pro6-pta-hero-v29{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;padding:23px 24px;margin-bottom:13px;border:1px solid #e4e9f1;border-radius:18px;background:linear-gradient(120deg,#f8faff,#fff)}
.pro6-pt-hero-v29 h1,.pro6-pta-hero-v29 h1{font-size:29px;margin:5px 0}.pro6-pt-hero-v29 p,.pro6-pta-hero-v29 p{max-width:950px;margin:0;color:#667085;font-size:10px;line-height:1.6}
.pro6-pt-layout-v29{display:grid;grid-template-columns:225px minmax(0,1fr) 205px;gap:12px;min-height:650px}
.pro6-pt-side-v29,.pro6-pt-main-v29,.pro6-pt-info-v29>div,.pro6-pta-list-v29,.pro6-pta-main-v29{border:1px solid #e4e9f1;border-radius:15px;background:#fff;box-shadow:0 5px 18px rgba(16,24,40,.035)}
.pro6-pt-side-v29{padding:11px}.pro6-pt-new-v29{display:flex;align-items:center;justify-content:center;gap:7px;min-height:42px;border-radius:10px;background:#246bfd;color:#fff;text-decoration:none;font-size:9px;font-weight:850}
.pro6-pt-side-v29 nav{display:grid;gap:3px;margin-top:11px}.pro6-pt-side-v29 nav>a{display:grid;grid-template-columns:24px minmax(0,1fr) auto;align-items:center;gap:7px;padding:9px;border-radius:9px;color:#667085;text-decoration:none;font-size:8.5px;font-weight:750}.pro6-pt-side-v29 nav>a:hover,.pro6-pt-side-v29 nav>a.active{background:#eef4ff;color:#175cd3}.pro6-pt-side-v29 nav em{min-width:22px;height:20px;display:grid;place-items:center;border-radius:999px;background:#f2f4f7;font-size:7px;font-style:normal}.pro6-pt-persist-v29{display:flex;gap:7px;margin-top:16px;padding:10px;border-top:1px solid #edf0f4;color:#667085}.pro6-pt-persist-v29 i{color:#12b76a}.pro6-pt-persist-v29 b,.pro6-pt-persist-v29 small{display:block}.pro6-pt-persist-v29 b{font-size:8px}.pro6-pt-persist-v29 small{font-size:7px;margin-top:2px}
.pro6-pt-main-v29{min-width:0;overflow:hidden}.pro6-pt-toolbar-v29{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px;border-bottom:1px solid #edf0f4}.pro6-pt-toolbar-v29 h2{font-size:17px;margin:3px 0}.pro6-pt-toolbar-v29 form{display:flex;align-items:center;gap:5px;padding:5px;border:1px solid #dfe5ed;border-radius:9px}.pro6-pt-toolbar-v29 form input,.pro6-pt-toolbar-v29 form select{border:0;outline:0;background:#fff;padding:5px;font-size:8px}.pro6-pt-toolbar-v29 form button{border:0;border-radius:7px;background:#246bfd;color:#fff;padding:7px 9px;font-size:7px}
.pro6-pt-list-v29{display:grid}.pro6-pt-list-v29>a{display:grid;grid-template-columns:38px minmax(0,1fr) 85px 105px 18px;align-items:center;gap:9px;padding:10px 13px;border-bottom:1px solid #f0f2f5;color:#475467;text-decoration:none}.pro6-pt-list-v29>a:hover{background:#f8faff}.pro6-pt-icon-v29{width:36px;height:36px;display:grid;place-items:center;border-radius:10px;background:#eef4ff;color:#175cd3}.pro6-pt-copy-v29{min-width:0}.pro6-pt-copy-v29 small,.pro6-pt-copy-v29 b,.pro6-pt-copy-v29 em{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.pro6-pt-copy-v29 small{font-size:6.5px;color:#98a2b3}.pro6-pt-copy-v29 b{font-size:9px;color:#182230;margin-top:2px}.pro6-pt-copy-v29 em{font-size:7px;color:#98a2b3;font-style:normal;margin-top:2px}
.pro6-pt-status-v29,.pro6-pt-priority-v29{display:inline-flex;justify-content:center;padding:5px 7px;border-radius:7px;font-size:7px;font-weight:850}.pro6-pt-status-v29.open{background:#eef4ff;color:#175cd3}.pro6-pt-status-v29.in_progress{background:#fffaeb;color:#b54708}.pro6-pt-status-v29.waiting_member{background:#f4f3ff;color:#5925dc}.pro6-pt-status-v29.closed{background:#ecfdf3;color:#027a48}.pro6-pt-priority-v29.low{background:#f2f4f7;color:#667085}.pro6-pt-priority-v29.normal{background:#eef4ff;color:#175cd3}.pro6-pt-priority-v29.high{background:#fff6ed;color:#c4320a}.pro6-pt-priority-v29.urgent{background:#fef3f2;color:#b42318}
.pro6-pt-form-v29{display:grid;gap:11px;padding:18px}.pro6-pt-form-grid-v29{display:grid;grid-template-columns:1fr 1fr;gap:10px}.pro6-pt-form-v29 label>span{display:block;margin-bottom:5px;font-size:8px;font-weight:800;color:#475467}.pro6-pt-form-v29 input,.pro6-pt-form-v29 select,.pro6-pt-form-v29 textarea{width:100%;border:1px solid #dfe5ed;border-radius:9px;padding:10px;font:9px/1.5 Inter,sans-serif}.pro6-pt-form-foot-v29{display:flex;align-items:center;justify-content:space-between;gap:10px;color:#98a2b3;font-size:7.5px}
.pro6-pt-reader-head-v29,.pro6-pta-reader-head-v29{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:14px;border-bottom:1px solid #edf0f4}.pro6-pt-reader-head-v29>div:nth-child(2){flex:1}.pro6-pt-reader-head-v29 h2,.pro6-pta-reader-head-v29 h2{font-size:17px;margin:3px 0}
.pro6-pt-meta-v29,.pro6-pta-meta-v29{display:grid;grid-template-columns:repeat(4,1fr);gap:7px;padding:10px 14px;border-bottom:1px solid #edf0f4}.pro6-pt-meta-v29>div,.pro6-pta-meta-v29>div{padding:8px;border-radius:8px;background:#f8fafc}.pro6-pt-meta-v29 small,.pro6-pt-meta-v29 b,.pro6-pta-meta-v29 small,.pro6-pta-meta-v29 b{display:block}.pro6-pt-meta-v29 small,.pro6-pta-meta-v29 small{font-size:6.5px;color:#98a2b3}.pro6-pt-meta-v29 b,.pro6-pta-meta-v29 b{font-size:8px;margin-top:2px}
.pro6-pt-thread-v29,.pro6-pta-thread-v29{min-height:390px;max-height:570px;overflow:auto;padding:17px;background:#f8fafc}.pro6-pt-message-v29{display:flex;margin:8px 0}.pro6-pt-message-v29.member{justify-content:flex-end}.pro6-pt-message-v29>div{max-width:78%;padding:9px 11px;border:1px solid #e4e9f1;border-radius:12px;background:#fff}.pro6-pt-message-v29.member>div{background:#246bfd;border-color:#246bfd;color:#fff}.pro6-pt-message-v29 span,.pro6-pt-message-v29 time{display:block;font-size:6.5px;color:#98a2b3}.pro6-pt-message-v29.member span,.pro6-pt-message-v29.member time{color:#dbe7ff}.pro6-pt-message-v29 p{margin:5px 0;white-space:pre-wrap;word-break:break-word;font-size:9.5px;line-height:1.55}
.pro6-pt-reply-v29,.pro6-pta-reply-v29{padding:11px;border-top:1px solid #edf0f4}.pro6-pt-reply-v29 textarea,.pro6-pta-reply-v29 textarea{width:100%;border:1px solid #dfe5ed;border-radius:9px;padding:9px;font:9px/1.5 Inter,sans-serif}.pro6-pt-reply-v29>div{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-top:6px;color:#98a2b3;font-size:7px}.pro6-pt-closed-v29{padding:14px;text-align:center;color:#667085;font-size:8px}
.pro6-pt-info-v29{display:grid;align-content:start;gap:8px}.pro6-pt-info-v29>div{display:flex;align-items:center;gap:8px;padding:12px}.pro6-pt-info-v29>div>i{width:31px;height:31px;display:grid;place-items:center;border-radius:9px;background:#eef4ff;color:#175cd3}.pro6-pt-info-v29 small,.pro6-pt-info-v29 b{display:block}.pro6-pt-info-v29 small{font-size:6.5px;color:#98a2b3}.pro6-pt-info-v29 b{font-size:13px;margin-top:2px}.pro6-pt-info-v29 .pro6-pt-note-v29{display:block}.pro6-pt-note-v29 p{font-size:7.5px;line-height:1.55;color:#667085}
.pro6-pt-empty-v29,.pro6-pta-empty-v29{padding:70px 20px;text-align:center;color:#98a2b3}.pro6-pt-empty-v29 i,.pro6-pta-empty-v29 i{font-size:38px}.pro6-pt-empty-v29 h3,.pro6-pta-empty-v29 h2{color:#344054}.pro6-pt-pagination-v29{padding:10px;overflow:auto}

/* Admin */
.pro6-pta-stats-v29{display:grid;grid-template-columns:repeat(5,1fr);gap:8px;margin-bottom:12px}.pro6-pta-stats-v29>div{display:flex;align-items:center;gap:8px;padding:12px;border:1px solid #e4e9f1;border-radius:12px;background:#fff}.pro6-pta-stats-v29 i{width:32px;height:32px;display:grid;place-items:center;border-radius:9px;background:#eef4ff;color:#175cd3}.pro6-pta-stats-v29 small,.pro6-pta-stats-v29 b{display:block}.pro6-pta-stats-v29 small{font-size:6.5px;color:#98a2b3}.pro6-pta-stats-v29 b{font-size:14px}
.pro6-pta-layout-v29{display:grid;grid-template-columns:360px minmax(0,1fr);gap:12px;min-height:670px}.pro6-pta-list-v29{padding:10px;overflow:hidden}.pro6-pta-filter-v29{display:grid;grid-template-columns:1fr 1fr;gap:5px;padding-bottom:9px;border-bottom:1px solid #edf0f4}.pro6-pta-filter-v29 input{grid-column:1/-1}.pro6-pta-filter-v29 input,.pro6-pta-filter-v29 select{width:100%;border:1px solid #dfe5ed;border-radius:8px;padding:8px;font-size:7.5px}.pro6-pta-filter-v29 button{border:0;border-radius:8px;background:#246bfd;color:#fff;font-size:7.5px}
.pro6-pta-ticket-list-v29{display:grid;gap:3px;margin-top:8px;max-height:590px;overflow:auto}.pro6-pta-ticket-list-v29>a{display:grid;grid-template-columns:36px minmax(0,1fr) 16px;align-items:center;gap:8px;padding:8px;border-radius:9px;color:#475467;text-decoration:none}.pro6-pta-ticket-list-v29>a:hover,.pro6-pta-ticket-list-v29>a.active{background:#eef4ff;color:#175cd3}.pro6-pta-ticket-icon-v29{width:34px;height:34px;display:grid;place-items:center;border-radius:9px;background:#f4f6fa}.pro6-pta-ticket-list-v29 small,.pro6-pta-ticket-list-v29 b,.pro6-pta-ticket-list-v29 em{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.pro6-pta-ticket-list-v29 small{font-size:6px;color:#98a2b3}.pro6-pta-ticket-list-v29 b{font-size:8.5px}.pro6-pta-ticket-list-v29 em{font-size:6.5px;color:#98a2b3;font-style:normal}
.pro6-pta-main-v29{min-width:0;overflow:hidden}.pro6-pta-actions-v29{padding:10px 14px;border-top:1px solid #edf0f4}.pro6-pta-actions-v29 form{display:flex;gap:6px;flex-wrap:wrap}.pro6-pta-actions-v29 select{min-width:150px;border:1px solid #dfe5ed;border-radius:8px;padding:7px;font-size:7.5px}.pro6-pta-reply-v29{display:flex;gap:7px;align-items:flex-end}.pro6-pta-reply-v29 textarea{flex:1}.pro6-pta-delete-v29{margin:12px;padding:10px;border:1px solid #fecdca;border-radius:10px;background:#fffbfa}.pro6-pta-delete-v29 summary{cursor:pointer;color:#b42318;font-size:8px;font-weight:800}.pro6-pta-delete-v29 p,.pro6-pta-delete-v29 label{font-size:7.5px;color:#667085}.pro6-pta-delete-v29 input{margin:0 6px;padding:6px;border:1px solid #fda29b;border-radius:7px;font-size:8px}
@media(max-width:1100px){.pro6-pt-layout-v29{grid-template-columns:210px minmax(0,1fr)}.pro6-pt-info-v29{display:none}.pro6-pta-stats-v29{grid-template-columns:repeat(3,1fr)}}
@media(max-width:800px){.pro6-pt-v29,.pro6-pta-v29{padding:14px 10px 90px}.pro6-pt-layout-v29,.pro6-pta-layout-v29{grid-template-columns:1fr}.pro6-pta-stats-v29{grid-template-columns:repeat(2,1fr)}.pro6-pt-toolbar-v29{align-items:flex-start;flex-direction:column}.pro6-pt-toolbar-v29 form{width:100%;flex-wrap:wrap}.pro6-pt-list-v29>a{grid-template-columns:36px minmax(0,1fr)}.pro6-pt-list-v29>a>.pro6-pt-priority-v29,.pro6-pt-list-v29>a>.pro6-pt-status-v29,.pro6-pt-list-v29>a>i{display:none}.pro6-pt-form-grid-v29,.pro6-pt-meta-v29,.pro6-pta-meta-v29{grid-template-columns:1fr 1fr}}